products

projects

ux design

About Me

I'm a Project, Product, and UX Consultant with 7+ years of experience in Agile development, product, project, and program management. Currently based in Houston, Texas. I have worked with startups to mid-sized companies, and have experience leading dev and design teams across numerous projects as a Product and Project Manager.

I got my start at the programming bootcamp The Iron Yard, then found my passion for design and completed a UX Design course with Bloc.io. After several years, I made the leap into management and took the Agile Project Management Course. Since then, I have taken projects from ideation to launch, managed cross-functional teams, and stood up dev teams. I value servant leadership and leading teams with a shared vision and mission.

Experience

Product & Project Management, UX Developer

May 2016 - Present

Consultant

  • Primarily use Sketch, Figma, InVision, Adobe XD to produce hi-fidelity interactive prototype designs

  • For one particular Oil & Gas client, created over 40+ prototypes for mobile, web and desktop sites

  • Distill clients’ business needs and vision into functional designs that allow users a seamless experience 

  • Serve as a liaison between business side and technical/design teams to communicate and align views 

  • Create and manage user flows, competitive analysis, user personas, user surveys and usability testing

  • Internalize client and business requirements to produce visual designs for native apps and responsive websites 

  • Gather feedback through research, reviews with customers and stakeholders to improve products

  • Create functional and visually seamless websites (primarily on Wordpress and SquareSpace CMS platforms)   

  • Perform heuristic evaluations to provide consumer feedback for future design iterations

  • Create Project Flows, Technical and Functional Requirements, and Test Plans for web and mobile apps

Technical Program Manager

January 2022 - April 2023

MacroFab, Inc

  • Ensured Agile Process was well adapted to the needs of the business and the squads from sprint planning to release

  • Established governance and processes for development team

  • Collaborated with Product Managers, Developers, Architects and Support Engineers to guide the technical direction with the creation of specialized weekly team sync meetings

  • Developed a technical onboarding program for ~60% new members of software development team 

  • Enhanced technical skills performance of squads through implementation of peer-programming, knowledge sharing, unit testing, and debugging sessions for developers

  • Organized and managed the transition of squads from Kanban to Scrum process, including acting as Scrum Master

  • Created and maintained Jira Advanced Roadmap for Product and Software Development squads to keep track of all  tasks, projects, and releases. Also, owned the Software Release Management Process

  • Managed the scheduling, planning, and implementation of all continuous improvements to the enhance and support  customers’ goals and product experience

  • Worked with cross-functional teams in delivery of 80+ new product capabilities and 8 major cross-team feature releases

Web and UX Developer, Project Management Lead

August 2020 - March 2021

Fort Bend County IT Department

  • Migrated existing coronavirus web site over to a  new customized CMS (Wordpress) platform

  • Led the documentation and design efforts for user experience of web and mobile projects

  • Generated reports based on Google Analytics of County websites to create future development strategies

  • Implemented an Agile strategy (releasing 2 new features in 2-3 week sprints) for mobile app development

  • For several projects at Fort Bend County, created mobile and web prototypes, in addition to creation of process and user flows for e-Scheduling system, chat feature, online payments, and Covid Vaccine projects

  • Created icons and customized graphics for the Diversity Initiative site and mobile app

  • Developed and updated technical and functional specifications, project and requirements documentation for multiple website, mobile, and Covid Vaccine projects

Developer / Product Manager

August 2017 - September 2018

Croozen (now Guzo)

  • Owned projects from ideation to launch, while tracking metrics, dependencies, and blockers each sprint 

  • Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction

  • Researched and implemented best practices and design trends for the website and mobile app

  • Designed online, print and email marketing materials highlighting new app features and promotional events for over 20 universities and the greater area of Houston, Texas

  • Managed and collaborated with 3 different teams to create user workflows, use cases, protocols and technical specifications to ensure effective communication of vision and delivery of new features

  • Produced screen designs showcasing future-state design flow and user functionality of the app and presented to multiple investors, VCs, and stakeholders in the company

  • Validated new features through user interviews and multiple testing sessions to obtain customer app feedback 

  • Utilized analytical skills to understand user needs, motivations and behaviors and translated into app design and business requirements

Web Developer

September 2016 - October 2016

Medici.MD

  • Utilized the Wordpress.org platform to create a new multi-page website

  • Integrated responsive design for both iOS and Android smart phones and tablets

  • Developed web pages using HTML, CSS and PHP  

  • Worked in the Agile methodology and under a tight timeframe to make sure site was completed before launch

Skills & Tools

    • Certified Scrum Product Owner

    • Product and Project Management

    • Business and Data Analysis

    • Agile (Kanban/Scrum) Methods

    • User Insights

    • Product Planning

    • Roadmapping

    • Functional and Technical Specifications

    • Release Planning

    • Azure DevOps

    • Jira and Confluence

    • iOS and Android Mobile Design

    • WCAG (Accessibility)

    • Surveys and Interviews

    • Requirements Gathering

    • User Personas

    • User Stories

    • User and Customer Flows

    • Wireframes

    • Interactive Prototyping

    • Heuristic Evaluations

    • Usability Testing

    • User Research and Discovery

    • Information Architecture

    • Interaction Design

    • Human Computer Interaction

    • Amplitude

    • Adobe Creative Suite (Illustrator, XD)

    • Asana

    • CMS and CRM platforms

    • Constant Contact

    • Figma

    • Qualtrics

    • GitHub

    • InVision

    • Miro

    • SaaS

    • Sketch

    • Test Flight

    • UX Pin

    • Zeplin    

    • HTML5

    • CSS3

    • JavaScript

    • Responsive Web Design

    • APIs

    • Hybrid and Progressive Web Apps 

Career Highlights

Arnold Glasow

“Success isn’t a result of spontaneous combustion. You must set yourself on fire.”