products
projects
ux design
About Me
I'm a Project, Product, and UX Consultant with 7+ years of experience in Agile development, product, project, and program management. Currently based in Houston, Texas. I have worked with startups to mid-sized companies, and have experience leading dev and design teams across numerous projects as a Product and Project Manager.
I got my start at the programming bootcamp The Iron Yard, then found my passion for design and completed a UX Design course with Bloc.io. After several years, I made the leap into management and took the Agile Project Management Course. Since then, I have taken projects from ideation to launch, managed cross-functional teams, and stood up dev teams. I value servant leadership and leading teams with a shared vision and mission.
Experience
Product & Project Management, UX Developer
May 2016 - Present
Consultant
Primarily use Sketch, Figma, InVision, Adobe XD to produce hi-fidelity interactive prototype designs
For one particular Oil & Gas client, created over 40+ prototypes for mobile, web and desktop sites
Distill clients’ business needs and vision into functional designs that allow users a seamless experience
Serve as a liaison between business side and technical/design teams to communicate and align views
Create and manage user flows, competitive analysis, user personas, user surveys and usability testing
Internalize client and business requirements to produce visual designs for native apps and responsive websites
Gather feedback through research, reviews with customers and stakeholders to improve products
Create functional and visually seamless websites (primarily on Wordpress and SquareSpace CMS platforms)
Perform heuristic evaluations to provide consumer feedback for future design iterations
Create Project Flows, Technical and Functional Requirements, and Test Plans for web and mobile apps
Technical Program Manager
January 2022 - April 2023
MacroFab, Inc
Ensured Agile Process was well adapted to the needs of the business and the squads from sprint planning to release
Established governance and processes for development team
Collaborated with Product Managers, Developers, Architects and Support Engineers to guide the technical direction with the creation of specialized weekly team sync meetings
Developed a technical onboarding program for ~60% new members of software development team
Enhanced technical skills performance of squads through implementation of peer-programming, knowledge sharing, unit testing, and debugging sessions for developers
Organized and managed the transition of squads from Kanban to Scrum process, including acting as Scrum Master
Created and maintained Jira Advanced Roadmap for Product and Software Development squads to keep track of all tasks, projects, and releases. Also, owned the Software Release Management Process
Managed the scheduling, planning, and implementation of all continuous improvements to the enhance and support customers’ goals and product experience
Worked with cross-functional teams in delivery of 80+ new product capabilities and 8 major cross-team feature releases
Web and UX Developer, Project Management Lead
August 2020 - March 2021
Fort Bend County IT Department
Migrated existing coronavirus web site over to a new customized CMS (Wordpress) platform
Led the documentation and design efforts for user experience of web and mobile projects
Generated reports based on Google Analytics of County websites to create future development strategies
Implemented an Agile strategy (releasing 2 new features in 2-3 week sprints) for mobile app development
For several projects at Fort Bend County, created mobile and web prototypes, in addition to creation of process and user flows for e-Scheduling system, chat feature, online payments, and Covid Vaccine projects
Created icons and customized graphics for the Diversity Initiative site and mobile app
Developed and updated technical and functional specifications, project and requirements documentation for multiple website, mobile, and Covid Vaccine projects
Developer / Product Manager
August 2017 - September 2018
Croozen (now Guzo)
Owned projects from ideation to launch, while tracking metrics, dependencies, and blockers each sprint
Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction
Researched and implemented best practices and design trends for the website and mobile app
Designed online, print and email marketing materials highlighting new app features and promotional events for over 20 universities and the greater area of Houston, Texas
Managed and collaborated with 3 different teams to create user workflows, use cases, protocols and technical specifications to ensure effective communication of vision and delivery of new features
Produced screen designs showcasing future-state design flow and user functionality of the app and presented to multiple investors, VCs, and stakeholders in the company
Validated new features through user interviews and multiple testing sessions to obtain customer app feedback
Utilized analytical skills to understand user needs, motivations and behaviors and translated into app design and business requirements
Web Developer
September 2016 - October 2016
Medici.MD
Utilized the Wordpress.org platform to create a new multi-page website
Integrated responsive design for both iOS and Android smart phones and tablets
Developed web pages using HTML, CSS and PHP
Worked in the Agile methodology and under a tight timeframe to make sure site was completed before launch
Skills & Tools
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Certified Scrum Product Owner
Product and Project Management
Business and Data Analysis
Agile (Kanban/Scrum) Methods
User Insights
Product Planning
Roadmapping
Functional and Technical Specifications
Release Planning
Azure DevOps
Jira and Confluence
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iOS and Android Mobile Design
WCAG (Accessibility)
Surveys and Interviews
Requirements Gathering
User Personas
User Stories
User and Customer Flows
Wireframes
Interactive Prototyping
Heuristic Evaluations
Usability Testing
User Research and Discovery
Information Architecture
Interaction Design
Human Computer Interaction
Amplitude
Adobe Creative Suite (Illustrator, XD)
Asana
CMS and CRM platforms
Constant Contact
Figma
Qualtrics
GitHub
InVision
Miro
SaaS
Sketch
Test Flight
UX Pin
Zeplin
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HTML5
CSS3
JavaScript
Responsive Web Design
APIs
Hybrid and Progressive Web Apps
Career Highlights
Arnold Glasow